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  • Numérique

    SATISFACTION SURVEY

    Numérique

    Dear Present and Future Clients,

    Below you will find the results of a survey carried out in April of this year. In it, we asked our clients how satisfied they were in the following areas:

    Respondents that answered excellent to good.

    Corporate philosophy of partnership with your company
     
    93%
    Processing of phone requests
     
    93%
    Quality of customer service
     
    93%
    Quality of data sheets
     
    94%
    Evaluation of products and services offered
     
    97%
    Delivery speed and packaging quality of orders
     
    90%
    Company dynamism
     
    94%
    Quality of phone calls answered
     
    89%
    Prompt return of phone calls
     
    91%
    Competence of technical service
     
    97%
    Knowledge of products and technical procedures
     
    96%
    Quality of verbal and written communication
     
    91%
    Overall evaluation of sales team
     
    92%
    Overall company evaluation
     
    93%



    Quote POLYMERES TECHNOLOGIES in these different points below :

    Partnership philosophy with your company.
    Quality of reception of phone calls.
    Processing of phone calls requests.
    Quick phone call returns.
    Quality of customer service (technical data sheets and MSDS).
    Competence of the technical service.
    Quality of TDS and MSDS.
    Product and technical know-how.
    Evaluation of products and services.
    Quality of verbal and written communication.
    Delivery lead time and quality of the packaging.
    Global sales team evaluation.
    Dynamism of the organization.
    Global evaluation of POLYMÈRES TECHNOLOGIES
    Corporate sectors.
    If other specify:
    Name of your compagny
    Theses questions below are Facultatives
    First Name
    Last Name
    Title
    E-mail
    Comments



    I want to remain anonymous

     
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